FAQS
A few things you might be wondering.
We've gathered together some of the questions we're asked most often. If you can't find what you're looking for, we're always happy to help.
Where do you deliver?
We currently deliver within the UK. For full delivery information, please visit our Delivery & Returns page.
How long will my order take to arrive?
Estimated delivery times and costs will be shown at checkout and may vary depending on the item and your location. Please see our Delivery & Returns page for more details.
Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible and we will do our best to help. We cannot guarantee changes once an order has been processed.
Can I return an item?
If you would like to return an item, please get in touch with us. Items must be returned unused and in their original condition and packaging. Please visit our Delivery & Returns page for further details.
What if my item arrives damaged or incorrect?
We're sorry to hear that. Please contact us as soon as possible with your order details and we will work to resolve it for you.
Will sold-out items come back in stock?
We do restock some items from time to time. If you're interested in a particular product, feel free to get in touch and we'll let you know if it's expected back.
How can I contact Mabel & Fern?
You can reach us via our Contact page and we'll get back to you as soon as we can.